CANCELLATION
POLICY
All
cancellation must be notified in writing either by fax or e-mail
to be furnished during the confirmation stages.
Our
Cancellation Policy Charges are as follows :
-
For
Sunday-Friday - On Low Season
Cancellation of booking shall be made 3 days before check-in
date. Cancellation made less than 3 days is subject surcharge
(cancellation fees) by the Resort. In the event of cancellation
made less than 3 days or in the event of "NO SHOW",
we shall charged a one (1) night charges multiply by the
number of rooms booked.
-
Saturdays
Cancellation of reservations shall be made 3 days before
check- in date. Cancellation made less than 3 days is subject
to a surcharge (cancellation fees) by the Resort. Reservation
may be postponed to another date within 90 days (3 months)
from the first reservation date. Postponement of dates must
be made not less than 3 days before the check in date. In
the event of cancellation made less than 3 days or in the
event of "NO SHOW", we shall charged a one (1)
night charges multiply by the number of rooms reserved.
-
Peak
& Super Peak Season - Any day on Public Holiday & Long
Weekends (Great Deal Package)
Cancellation of reservations shall be made 10 days before
the check-in date. Cancellation made less than 10 days before
the check-in date is subject to a surcharge (cancellation
fees) by the Resort. Reservations may be postponed to another
date within 90 days ( 3 months ) from the first reservation
date. Postponement of dates must be made not less than 10
days before the check in date.
In the event of cancellation made less than 10 days or in
the event of “NO SHOW”, we shall charged the
total number of rooms reserved multiply by the total number
on nights reserved.
BREAKFAST
RATES
Breakfasts are served from 7.00 am to 10.30 am daily.
Rate for Adults : RM28.00 nett per pax (adult)
Rate for Children : RM20.00 nett per child |
|
OPTIONAL
TOURS |
TOURS
|
DURATION
|
MIN.
NUMBERS |
ADULT
|
CHILD
(5 t0 11 years old) |
Countryside
Tours |
4
hrs |
Nil |
RM30.00
nett |
RM21.00
nett |
Gunung
Brinchang &
Tea Plantation Tour |
4
hrs |
4 |
RM60.00
nett |
RM42.00
nett |
-
Tour price does not include entrance fee
- Tea Factory closed on every Mondays &
Public holidays
PEAK
PERIOD
08,
09, 15, 16, 22, 23 & 29 January 2010
05, 06 & 12 February 2010
05, 06, 12 to 20, 26 & 27 March 2010
2, 3, 09, 10, 16, 17, 23, 24 & 30 April 2010
07, 08, 14, 15, 21 & 22 May 2010
06 to 19, 25 & 26 June 2010
02, 03, 09, 10, 16, 17, 23, 24, 30 & 31 July 2010
06, 07, 13, 14, 20, 21 & 27 August 2010
03, 04, 05, 06, 07, 08, 09, 17, 18, 24 & 25 September 2010
01, 02, 08, 09, 15, 16, 22, 23, 29 & 30 November 2010
01, 02, 03, 07, 08, 09, 10, 11, 12, 13, 14, 15, 16 & 17
December 2010
SUPER
PEAK PERIOD
01,
02, 30 & 31 January 2010
13 to 20, 26 & 27 February 2010
10, 11 & 12 September 2010
05 & 06 November 2010
04, 05, 06, 18 to 31 December 2010
01 January 2011
|