Rates Includes :

•	1 Night accommodation
•	Complimentary Breakfast
•	Complimentary Coffee/Tea making facilities in room
•	All above rates are quoted Nett denotes inclusive of 10% service tax & 6% government tax.

TERMS & CONDITIONS :

•	The above rates are applicable for single/double/twin sharing occupancy in apartments as stipulated.
•	The above rates are quoted nett in Malaysia Ringgit (MYR), inclusive of taxes and service charges.
•	The above rates are not subject to any peak period surcharge and are applicable throughout the validity period specified above.
•	Rates of Extra Bed as shown above and is based on per bed per night with breakfast (Not applicable to the Studio Suite)
•	Baby Cot are supplied free-of-charge and are subject to availability.
•	Check Out Time : 12.00 noon
•	Check In Time : 1500 hrs
•	Request for extra bed have to be made prior to check in.
•	Rates are applicable to Local and Overseas market alike.
•	All rates are subject to change without prior notice
•	Prior room reservation is required and is subject to room availability.
•	Room Reservations are to be guaranteed with an acceptable Credit Card, or a one night’s charges for the total room reserved to be deposited into the resort’s bank account which shall be advised during the confirmation stages.

 

EXTENDED CHECK OUT TIME

Up to 6pm - 50% of the published rate applies After 6pm - one day's/night's rate applies Extended check out have to be pre-arranged and are subject to availability

CANCELLATION POLICY All cancellation must be notified in writing either by fax or e-mail to be furnished during the confirmation stages. Our Cancellation Policy Charges are as follows :

For Sunday-Friday - On Low Season Cancellation of booking shall be made 4 days before check-in date. Cancellation made less than 4 days is subject surcharge (cancellation fees) by the Resort. In the event of cancellation made less than 4 days or in the event of "NO SHOW", we shall charged a one (1) night charges multiply by the number of rooms booked. Saturdays Cancellation of reservations shall be made 5 days before check- in date. Cancellation made less than 4 days is subject to a surcharge (cancellation fees) by the Resort. Reservation may be postponed to another date within 90 days (3 months) from the first reservation date. Postponement of dates must be made not less than 4 days before the check in date. In the event of cancellation made less than 4 days or in the event of "NO SHOW", we shall charged a one (1) night charges multiply by the number of rooms reserved. Peak & Super Peak Season - Any day on Public Holiday Cancellation of reservations shall be made 10 days before the check-in date. Cancellation made less than 10 days before the check-in date is subject to a surcharge (cancellation fees) by the Resort. Reservations may be postponed to another date within 90 days ( 3 months ) from the first reservation date. Postponement of dates must be made not less than 10 days before the check in date. In the event of cancellation made less than 10 days or in the event of “NO SHOW”, we shall charged the total number of rooms reserved multiply by the total number on nights reserved.

- Tour price does not include entrance fee
- Tea Factory closed on every Mondays & Public holidays